From listing to check-in — nine steps.
Owners post unused weeks, renters connect directly, and you pick the payment path that fits the booking. We never touch your rental money.
Pay a flat $21.99 to list a deeded week, points-based stay, or floating week. Listing stays live for 9 months — or until the week is rented.
We confirm the listing matches a real, owner-held reservation at the resort. Verified listings get a badge so renters can spot legitimate inventory.
Renter signs in and unlocks the owner's contact info (email, optional phone). A daily reveal limit keeps the platform free of scraping and spam.
Negotiate directly by email or phone. Pick a path: 100% direct (cheapest), hybrid 15% deposit + 85% escrow (balanced), or 100% Trustap escrow (full protection, short-lead bookings only).
Renter sends the agreed deposit by Venmo, Zelle, check, or ACH. Owner confirms receipt via a one-click email link — that step locks in the agreed total on the booking record.
Owner contacts the resort and updates the guest name on the reservation to the renter's check-in details. Marriott, Hilton, Hyatt, etc. all support this for member-held weeks.
Owner forwards the updated reservation confirmation to the renter — and to Vacay Direct, which keeps a record on file.
Direct deals: renter sends the balance straight to the owner. Hybrid or full-escrow: renter pays the balance into Trustap, where it's held until check-in.
Direct deals are complete on payment. Escrow funds release to the owner 2–3 days after the renter checks in (or earlier if both sides confirm handover).